Stamatis, D. H. Quality Assurance : Applying Methodologies for Launching New Products, Services, and Customer Satisfaction D. H. Stamatis - Boca Raton ; Taylor & Francis , 2016. - 616p. ; 15.75 x 3.81 x 23.62 cm. ISBN: 9781498728683 Subjects--Topical Terms: Quality Assurance Dewey Class. No.: 658.562 STA